How Can We Help?
Customer Support:
For product questions, order help, or general assistance, call
800-626-0410
or complete the contact form below.
Returns & Refunds:
For return requests, email
returns@medpatsolutions.com
or review our
Refund Policy.
Wholesale & Bulk Orders:
Pharmacies, distributors, facilities, and organizational buyers can contact
wholesale@medpatsolutions.com.
Extended Product Protection:
Learn about optional SureBright protection plans available for eligible products on our
Extended Product Protection page.
Send Us a Message
We are here to help you with any questions or concerns you may have. Whether you need assistance with a product, have a question about an order, or want to learn more about what we offer, our team is ready to assist.
Phone: 1-800-626-0410
Address: 31 Riordan Place, Shrewsbury, NJ 07702
Business Hours
The following business hours are listed in Eastern Time:
| Monday – Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 3:00 PM |
| Saturday – Sunday | Closed |
| Major Legal Holidays | Closed |